Solutions
Satisfaction research
r-M Shopper
This solution offers opportunities for customer service quality and staff performance evaluation, quality control and competitive environment assessment using Mystery shopping. |
r-Satisfaction
Customer perception of company activities and its service quality compared to сompetitors. We choose the best practice depending on the client’s database – personal, phone or online interview. |
r-Audit
Our highly trained auditors conduct professional direct or indirect examination of service or venue. |