Solutions

Satisfaction research
r-M Shopper

This solution offers opportunities for customer service quality and staff performance evaluation, quality control and competitive environment assessment using Mystery shopping.

r-Satisfaction

Customer perception of company activities and its service quality compared to сompetitors. We choose the best practice depending on the client’s database – personal, phone or online interview.

r-Audit

Our highly trained auditors conduct professional direct or indirect examination of service or venue.

 

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